Colin
(Monday, September 18 17 08:41 am BST)
"Hi Kelsey - Just wanted to give you an update re your recommendation of Michael to drive us from Airport to Piraeus. We cannot praise his service enough. We were met by Tasos, one of his drivers, who escorted us out to car, taking complete charge of our luggage. A safe ride, with Acropolis pointed out on the way, and during our journey a phone call from Michael to apologise for not picking us up himself but he had been delayed elsewhere. But icing on the cake was Tasos and Michael had realised they could get us on an earlier boat, 1pm instead of 4pm, and Michael had phoned ahead to Hellenic to ensure we could travel. When we got to Piraeus again Tasos took all our luggage to the office, and ensured our tickets were changed for the 1pm crossing. We were on the Cat with ten minutes to spare! We also arranged for a pickup on our return from Hydra on 15th. This is such excellent customer service and such a pride in what they do. Please pass on our compliments, and am sure it will continue to be good for all your clients. We are on Hydra now and the island does not do justice to any photos we have seen. It is truly a magical place. Our hotel, Mistral, is lovely and thank you so much for a brilliant website, and also excellent customer service."